Privacy Policy

Privacy Policy

Introduction

Welcome to https://gohighlevel-custom-integration-service.scoopstorm.com (hereinafter referred to as “the Company” or “we”). We are committed to maintaining a transparent and secure environment for our users while protecting their personal information. This Privacy Policy describes how we collect, use, and safeguard the data of individuals who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://gohighlevel-custom-integration-service.scoopstorm.com.
  2. All applications, software, and services offered under the gohighlevel-custom-integration-service brand.
  3. Any other websites or digital platforms owned or operated by us and linked to this Privacy Statement.
  4. Interactions with our users through various communication channels such as emails, phone calls, text messages, and social media.

Please note that this policy does not extend to third-party applications, services, or websites accessible via links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites associated with this policy.
  3. You subscribe to receive communications from us, including newsletters, promotional emails, or marketing calls/texts.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: Details related to your user account, such as username, email address, and password hashes.
  2. Payment Information: Credit card details, billing addresses, and transaction records for processing payments.
  3. Financial Information: Bank account numbers, investment portfolios, or other financial records, if voluntarily provided.
  4. Purchase Information: Items purchased, purchase history, and associated pricing data.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for user authentication and service delivery.
  6. Location Data: Geographic coordinates and location-based services data, if enabled by users.
  7. Feedback: Responses to surveys, feedback forms, or product reviews, which may include personal details.
  8. Social Media Information: User profiles, preferences, and interactions from social media platforms when you choose to connect them with our services.
  9. Product Information: Data related to products you have purchased or shown interest in, including product specifications and usage patterns.

We collect this data through multiple channels: user input forms, account settings, browsing activities, application interactions, third-party integrations, and automated tracking technologies. Additionally, third parties, such as payment processors and advertising networks, may share personal data with us for specific purposes, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our platform and gather analytics:

  1. Strictly Necessary Cookies: These are essential for navigating our website and ensuring basic functionalities. They cannot be blocked without affecting normal website usage.
  2. Preference Cookies: Used to remember user preferences, language settings, and ad personalization choices.
  3. Analytics Cookies: Track site usage, gather analytics data, and improve the performance of our services.

Users can manage their cookie preferences through our Cookie Manager tool, allowing them to control which types of non-essential cookies are set on their devices.

Retention and Deletion

We retain personal data for specific purposes, as required by law, or until the data is no longer needed for those reasons. Our retention periods vary based on the type of data:

  1. Account Information: Retained while your account is active and for a period after account termination to comply with legal obligations.
  2. Payment Data: Retained for billing and financial record-keeping purposes, typically up to 7 years.
  3. Purchase History: Kept for order fulfillment and customer support, usually 1-3 years.
  4. Analytics Data: Aggregated and anonymized after a specified period (e.g., 24 months) for internal analytics and reporting.
  5. All Other Personal Data: Deleted or anonymized as soon as it is no longer required for the purposes collected, unless subject to a legal obligation to retain it for a specific duration.

Security Measures

We implement robust security measures to protect your personal data:

  1. Encryption: Employ end-to-end encryption for sensitive data transmission and storage.
  2. Secure Third-Party Processing: Engage reputable third-party service providers who adhere to strict security standards.
  3. Access Controls: Restrict access to personal data based on the ‘need-to-know’ principle, ensuring that only authorized personnel can access it.
  4. Regular Audits: Conduct periodic security audits and penetration testing to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask us to correct or update inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): Demand the deletion of your personal data, except in cases where retention is required by law.
  4. Restriction: Limit our processing of your personal data under certain circumstances.
  5. Portability: Receive a copy of your personal data in a structured, commonly used format and transfer it to another controller.
  6. Object: Object to the processing of your personal data for specific purposes, including profiling or direct marketing.
  7. Non-Discrimination: Be free from discriminatory treatment based on your exercise of data protection rights.
  8. Appeals/Complaints: File appeals or complaints with our privacy team regarding our handling of your data.

Please note that the availability of these rights may vary based on local laws and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage users to review this page periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us: